Kasai North America, Inc
  • 07-Sep-2018 to 06-Mar-2019 (CST)
  • QA 1230
  • Smyrna, TN, USA
  • Full Time
  • Hourly 2nd Shift

    • The Quality Assurance Field Representative is responsible for the coordination of all product issues between Kasai NA and the assigned customer.  He/she acts as an on-site liaison and oversees all efforts to correct nonconformities in product and/or service as improvements in product and/or service.  Typical interaction is with the assigned customer personnel and Quality Assurance Engineering and Production Management.


  1. Responsibilities:
    • Coordinates all product/service issues at the customer site to achieve Top Supplier Status.
    • Document all concerns, instructions, requests, etc. relating to the coordination of customer/Kasai improvement efforts.
    • Interact with external customers and internal customers.
    • Meets quality and quantity levels of assigned work, housekeeping, and safe work practices.
    • Coordinate rejected material movement between Kasai NA and assigned customers
    • Generate reports, graphs, and charts as needed.
    • Oversees data collection and interpretation to coordinate improvement efforts.
    • Verify the accuracy of all documentation.
    • >Monitor and enforce ISO/TS16949 and ISO 14001 policies and procedures.
  • Support the implementation, achievement, and maintenance of the Quality and Environmental Policies and Procedures


  1. Education:
    • High School Diploma or GED


        6.      Experience:

    • 2 or more years of manufacturing experience.


7.      Skills:

  • Above average mathematical skills, written skills, and verbal skills.
  • Ability to interpret blueprints, drawings, schematics, etc.
  • Computer literate
  • Capable of overall professionalism in a business environment
  • Capable of using basic measurements devices such as micrometers, calipers, indicators and etc.
  • >Must have the ability to judge color visually and must pass the   Farnsworth – Muncell 100 Hue test yearly & pass test with a minimum score of 50


8.       Training Specific to Position:

    • Documented training in internal or lead auditing to any of the standards listed above.


9.       Other:

Ability to travel for extended periods of time with limited prior notice.

Must be able to work any assigned shift.  

Kasai North America, Inc
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